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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
Please allow us 48 hours (two working days), to process your prescription request.
We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
The NHS app
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use online services
The easiest way to order your prescription is by using our online services.
Your local pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our practice.
If collecting a paper prescription from the surgery, please allow 3 working days from date of request.
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the practice. Please contact the pharmacy of your choice for more information if you wish to use this service.
In person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Drop your repeat slip into the box on the wall as you come into the surgery.
By post
You can post your prescription slip or written request to us at the practice.
If you're unable to collect your prescription from the surgery, please include a stamped, addressed envelope for return by post. Please allow at least seven days if requesting your medication by post.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Electronic batch prescriptions
Grange Road Surgery is collaborating with NHS Business Services Authority (NHSBSA) which is providing NHS numbers for those patients that may be suitable for electronic repeat dispensing prescriptions.
The information is obtained from NHS prescriptions submitted to the NHSBSA. A member of our clinical team will contact these patients soon to explain the benefits of this service.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.