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Talk to us
Every patient has the right to make a complaint about the treatment or care they have received at Grange Road Surgery.
We understand that we may not always get everything right and, by telling us about the problem you have encountered, we will be able to improve our services and patient experience.
Who to talk to
Most complaints can be resolved at a local level. Please speak to a member of staff if you have a concern and they will assist you where possible.
How can I make a complaint?
A complaint can be made verbally or completing our complaints form.